Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Load unused, plain white letter, or A4-sized paper with a brightness level of at least 85 into the tray. Service or replace your HP product if you completed all preceding steps. Remove and reinstall the cartridges One or more of the cartridges might not have full electrical contact with the printer. Please enter a Product Number to complete the request. Follow these steps in the order presented to check the ink levels in the cartridges. This product cannot be identified by Serial Number alone.
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Press the Setup button on the printer control panel. Service or replace your HP product if you completed all preceding steps.
Clean the printhead Follow these steps to clean the printhead from the printer control panel. If the product does not turn on by itself, press the Power button to turn it on. Europe, Middle East, Africa.
HP Photosmart Premium All-in-One Printer series – C309
Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Please try again shortly. To see if your product is still under warranty, go to the warranty check website http: Select your operating system and versionChange Detected operating system: The list of all available drivers for your product is shown above.
A related error message, such as ‘Paper mismatch’ or ‘Paper too narrow’displays on the control panel. This product has been exchanged for a new or refurbished product.
HP Customer Support – Software and Driver Downloads
Windows Vista and Windows 7: Check the cartridges Follow these steps in the order given to make sure that the cartridges operate correctly. If your alignment page looks like the exampleyou do not need to continue troubleshooting.
If these steps resolved the issueyou do not need to continue troubleshooting. Open download list Display estimated ink levels on the control panel On the printer control panel, press the Setup button.
Replace the printhead assembly The printhead assembly might need to be replaced. Grasp the access handles premijm the sides of the printer to open the cartridge door. Europe, Middle East, Africa. Let HP identify any out-of-date or missing drivers and software.
HP Photosmart Premium Fax All-in-One Printer series – C User Guides | HP® Customer Support
See your browser’s documentation akl-in-one specific instructions. To eliminate any potential power deficiencies that might prevent a successful alignment, move the printer to another location and plug it directly into a wall outlet. Remove selected files Download files. Reset the printer A power reset drains power from the printer and returns the printer to the same settings after restarting.